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All customera MUST OBTAIN A RETURN AUTHORIZATION NUMBER from our office before returning any item. Items must be returned within fifteen (15) business days of the day the Authorization Number is issued.
You may return unused Stock Items sold within thirty (30) days of purchase for a refund minus a restocking fee of twenty percent (20%). New Options Sports, Inc. will pay all shipping costs, only if the item delivered was a result of our error. Errors must be reported within seven (7) days of receiving shipment. Shipping of exchanged braces is normally via UPS Ground. Customers can pay for faster shipping, if requested.
You should expect to receive your refund within two weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Please call our Customer Support Team at 1-800-872-5488 or email Support@newoptionssports.com to discuss availability.
Introducing the S102 Shoulder/Hip Ice Wrap Belt, the perfect solution for holding ice bags or cold packs in place before or after treatment. The belt can also be used for hydrocollator packs, and it serves as a padded protective barrier between the skin and the modality to prevent frostbite or blistering. Please note that the belt does not come with ice or hot packs, it is only the belt.
The S102 is a figure "8" shaped neoprene 4-way belt with hook and loop closures, making it durable during the course of a season. The belt is designed to go around the shoulder, but it can also be used to secure modality around the hip, allowing the patient to move around while receiving treatment. The belt secures the mode of treatment modality in place, and it is machine wash friendly, air dry. It is also made with latex-free neoprene. The S102 is made in one size.
INDICATIONS:
FEATURES:
WASHING INSTRUCTIONS:
ORDERING:
This is a non-stock item and is made upon ordering. Turn around time is 3-5 business days.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
The Shoulder/Hip Ice Wrap Belt is a versatile wrap designed to provide targeted cold therapy to the shoulder or hip area. It is specifically designed to help reduce pain, inflammation, and swelling in these areas, promoting healing and recovery.
Yes, the Shoulder/Hip Ice Wrap Belt is versatile and can be used for both cold therapy and hot therapy. While it is primarily designed for cold therapy to help reduce inflammation and swelling, it can also be used for hot therapy to promote blood circulation and relax muscles.
The Shoulder/Hip Ice Wrap Belt can be cleaned by wiping it with a damp cloth or sponge. Avoid machine washing or using harsh chemicals. Allow the wrap to air dry.
The Shoulder/Hip Ice Wrap Belt is primarily designed for use during rest and recovery periods. It is not intended to be worn during physical activities or exercises. It is recommended to consult with your healthcare professional for guidance on when it is safe to resume physical activities after using the wrap.
The duration of cold therapy using the Shoulder/Hip Ice Wrap Belt may vary depending on your specific needs and the recommendations of your healthcare professional. It is generally recommended to follow a "20 minutes on, 20 minutes off" cycle. However, it is important to consult with your healthcare professional for specific instructions based on your condition.
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