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All customers MUST OBTAIN A RETURN AUTHORIZATION NUMBER from our office before returning any item. Items must be returned within fifteen (15) business days of the day the Authorization Number is issued.
You may return unused Stock Items sold within thirty (30) days of purchase for a refund minus a restocking fee of twenty percent (20%). New Options Sports, Inc. will pay all shipping costs, only if the item delivered was a result of our error. Errors must be reported within seven (7) days of receiving shipment. Shipping of exchanged braces is normally via UPS Ground. Customers can pay for faster shipping, if requested.
You should expect to receive your refund within two weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
The KneeMate™ Wraparound is designed to provide support and stability to the knee joint. It is indicated for individuals with arthritis, mild to moderate anterior/posterior cruciate instability, and medial/lateral instability. It is a good brace for use in post-op management. It will also provide general overall support to the knee joint. It is ideal for individuals who want extra support in their knee joint when doing physical activity or performing activities of daily living.
BENEFITS:
The wraparound design makes this brace easy to apply. This brace features upper and lower Velcro circumferential straps with finger loops and pull tabs that provide a secure and individualized fit. The openings in the front and back of the knee provide a comfortable fit. The adjustable elastic segments on the back of the brace are designed to prevent a tourniquet effect in the back of the knee.
The aluminum polycentric hinges on both sides of the knee provide medial and lateral support. The hinges are removable, if the extra support that they provide is not needed.
This brace (KC64-PC), as pictured, is made of 1/8" Koolflex for a comfortable fit. It is also available in 3/16" 4-way stretch Neoprene (K64-PC version).
INDICATIONS:
FEATURES:
WASHING INSTRUCTIONS:
Want to make sure you're getting the most out of your new brace? Check out our helpful 'How To Wear' video below! This short tutorial will walk you through the process of putting on your brace and adjusting it for the perfect fit. With step-by-step instructions and clear visuals, you'll be able to use your brace with confidence and ease. Text Instructions
To find your size, please reference the image below on how to measure and refer to our sizing chart.
The KneeMate™ Wrap Around (KC64-PC) is PDAC-approved under recommended HCPCS code L1820 (knee orthosis, elastic with condylar pads and joints, with or without patellar control, prefabricated, includes fitting and adjustment).
The KneeMate™ Wrap Around brace features hinges on the medial and lateral sides of the knee, making it most ideal for your patients with medial/lateral instability. It also provides general knee support and comfort to your patients with arthritis or general instability. The hinges can be removed as patients progress through rehabilitation.
INDICATIONS:
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
To find your size, please measure the circumferences of your leg at the mid-patella (the middle of your kneecap) and 6 inches above the knee.
Size | Mid-Patella | 6" Above Knee |
---|---|---|
X-Small | 12" - 13" | 16" - 19" |
Small | 13" - 14" | 17" - 20" |
Medium | 14" - 15" | 18" - 21" |
Large | 15" - 16" | 19" - 22" |
X-Large | 16" - 18" | 20" - 24" |
XX-Large | 18" - 20" | 22" - 26" |
XXX-Large | 20" - 22" | 24" - 28" |
XXXX-Large | 22" - 24" | 26" - 30" |
Custom | Made to Measurements |
The KneeMate™ Koolflex Wraparound Brace is a specially designed knee brace that offers support, compression, and stability to the knee joint. It features a wraparound design with hinges, providing a secure fit and allowing for controlled movement.
To select the appropriate size for the KneeMate™ Koolflex Wraparound Brace, measure the circumference of your leg at the knee and at 6 inches above the knee, then refer to the sizing chart provided on the product page. It is important to follow the recommended guidelines to ensure a proper and comfortable fit for optimal support.
Yes, the KneeMate™ Koolflex Wraparound Brace can provide support and stability during physical activities. The wraparound design, hinges, and adjustable straps ensure a secure fit and allow for controlled movement, making it suitable for sports, exercise, and daily activities.
To clean the KneeMate™ Koolflex Wraparound Brace, hand wash it using mild soap and cold water. Allow the brace to air dry completely before reusing. Avoid machine washing or using harsh chemicals that could damage the brace.
Yes, the KneeMate™ Koolflex Wraparound Brace can be used during postoperative recovery. It provides stability, support, and compression to the knee, which can aid in the healing process. However, always consult with your healthcare provider before using.
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To find your size, please measure the circumferences of your leg at the mid-patella (the middle of your kneecap) and 6 inches above the knee.
Size | Mid-Patella | 6" Above Knee |
---|---|---|
X-Small | 12" - 13" | 16" - 19" |
Small | 13" - 14" | 17" - 20" |
Medium | 14" - 15" | 18" - 21" |
Large | 15" - 16" | 19" - 22" |
X-Large | 16" - 18" | 20" - 24" |
XX-Large | 18" - 20" | 22" - 26" |
XXX-Large | 20" - 22" | 24" - 28" |
XXXX-Large | 22" - 24" | 26" - 30" |
Custom | Made to Measurements |
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