New Options Sports Product Lifetime Guarantee

At New Options Sports, the product lifetime is not just a number. It signifies the duration our products are expected to serve their purpose under regular use.

What Our Guarantee Ensures:

  • Material integrity on every product

  • Superior workmanship and craftsmanship

  • Absence of manufacturing defects

If you experience a failure in any of the above, simply send it in and we'll inspect it. If we agree with your common sense assessment, we'll send you a new one free of charge.

Exclusions from Our Guarantee:

Our commitment to quality is unwavering, but there are certain situations that fall outside our guarantee. These include:

  • Damage from animals or chemicals

  • Damages incurred through mishandling by airlines or third-party shipping services

  • Excessive wear

  • Unauthorized third-party modifications or alterations by customers

  • Misuse or using the product beyond its designed intent

  • Deviations in fit over time, product misuse, or neglecting care instructions

Please be informed that any product purchased from an authorized New Options Sports retailer is covered under this guarantee. However, every product will undergo a detailed evaluation by our Returns team to determine its eligibility.