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All customera MUST OBTAIN A RETURN AUTHORIZATION NUMBER from our office before returning any item. Items must be returned within fifteen (15) business days of the day the Authorization Number is issued.
You may return unused Stock Items sold within thirty (30) days of purchase for a refund minus a restocking fee of twenty percent (20%). New Options Sports, Inc. will pay all shipping costs, only if the item delivered was a result of our error. Errors must be reported within seven (7) days of receiving shipment. Shipping of exchanged braces is normally via UPS Ground. Customers can pay for faster shipping, if requested.
You should expect to receive your refund within two weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Please call our Customer Support Team at 1-800-872-5488 or email Support@newoptionssports.com to discuss availability.
The L50 is a low profile, lightweight, ergonomic lumbar support known as "The Resolution." It features a thermoplastic lumbar shell and dynamic pull sagittal control compression straps. The plastic posterior panel has a spinal cut out, and it's available in two sizes, L50 LSO which covers SC junction to T9, and L60 LSO which covers SC junction to mid-thoracic. It is approved by the PDAC with the code L0627 and L60 taller version L0631.
The Resolution LSO is designed to provide support for individuals who have undergone lumbar surgery, have degenerative disc disease, herniated discs, protrusions, low back pain and Spondylosis/Spondylolisthesis. The thermoplastic lumbar shell provides a custom moldable fit and the dynamic pull sagittal control compression straps provide extra support and stability to the lower back. The spinal cut out allows for proper spinal alignment and comfort. This LSO is a perfect solution for post-surgical lumbar stabilization, providing support, stability and comfort to the lower back.
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To find your size, please reference the image below on how to measure and refer to our sizing chart.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
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This lumbar support orthosis is commonly used for various lumbar conditions, including spinal fractures, post-operative recovery, spinal stabilization, herniated discs, degenerative disc disease, and general lower back pain. It provides rigid support and immobilization to promote healing and alleviate discomfort.
Yes, the L50 "The Resolution" Support features adjustable straps and closures that allow for a customized fit and optimal support. The straps can be tightened or loosened to achieve the desired level of compression and immobilization.
The thermoplastic lumbar shell of the L50 "The Resolution" Support provides a rigid structure that supports the lumbar spine and restricts movement. It helps to stabilize the spine, reduce pressure on the affected area, and promote proper alignment for healing and pain relief.
Yes, the L50 The Resolution LSO comes in different sizes to accommodate various body types and waist sizes. It is important to choose the correct size for an optimal fit and performance. Refer to the sizing guide provided on the product page to determine the appropriate size for you.
To clean the L50 The Resolution LSO, wipe the thermoplastic lumbar shell with a damp cloth or sponge using mild soap and water. Ensure that all soap residue is rinsed off and allow it to air dry before reapplying. Do not submerge the brace in water or expose it to heat sources.
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