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All customera MUST OBTAIN A RETURN AUTHORIZATION NUMBER from our office before returning any item. Items must be returned within fifteen (15) business days of the day the Authorization Number is issued.
You may return unused Stock Items sold within thirty (30) days of purchase for a refund minus a restocking fee of twenty percent (20%). New Options Sports, Inc. will pay all shipping costs, only if the item delivered was a result of our error. Errors must be reported within seven (7) days of receiving shipment. Shipping of exchanged braces is normally via UPS Ground. Customers can pay for faster shipping, if requested.
You should expect to receive your refund within two weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Please call our Customer Support Team at 1-800-872-5488 or email Support@newoptionssports.com to discuss availability.
The KC44 Pull-On KO is a knee brace designed to provide support and stability to the knee. It features a 1/8" 13" Koolflex pull-on patella stabilizer with stays, as well as a Sharkskin Dynamic Patella stabilizer that helps to keep the patella in place. The open patella and open popliteal design allows for greater flexibility and comfort, and the brace can be used for either the left or right knee. The upper and lower straps ensure a secure fit, and the stays provide additional support when hinges are not indicated.
This brace is great for those suffering from patella tracking disorders, subluxing patella, and other knee conditions that require compression. L2999 garment code, it is designed to provide maximum support while remaining comfortable to wear.
FEATURES:
INDICATIONS:
WASHING INSTRUCTIONS:
REMAINING INVENTORY:
HOW TO MEASURE:
To find your size, please reference the image below on how to measure and refer to our sizing chart.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Size | Mid-Patella | 6" above Knee |
---|---|---|
X-Small | 12" - 13" | 16" - 19" |
Small | 13" - 14" | 17" - 20" |
Medium | 14" - 15" | 18" - 21" |
Large | 15" - 16" | 19" - 22" |
X-Large | 16" - 18" | 20" - 24" |
2X-Large | 18" - 20" | 22" - 26" |
3X-Large | 20" - 22" | 24" - 28" |
4X-Large | 22" - 24" | 26" - 30" |
Custom | Made to measurements |
The Pull-On KO is a knee brace designed to provide support and stability to individuals with knee instability, patella tracking disorders, subluxing patella, and other knee conditions that require compression. It is a pull-on style brace that offers compression, warmth, and protection to the knee joint.
Yes, the Pull-On KO can be worn during physical activities or sports. It provides compression and support to the knee, which can help in reducing discomfort and maintaining stability during low to moderate intensity activities. However, it is advisable to consult with your healthcare professional regarding its suitability for specific activities or sports.
The Pull-On KO can be hand washed using a mild detergent and cold water. Avoid using bleach or harsh chemicals. Allow the brace to air dry. Proper maintenance and regular cleaning will help to keep the brace in good condition and maintain its effectiveness.
Yes, the Pull-On KO is designed to be worn on either the left or right knee. Its universal design allows for versatility and convenience, ensuring that it can be used on either knee based on your specific needs.
It is recommended to follow the guidance of your healthcare professional regarding the duration of wear for the Pull-On KO. Depending on your condition and the severity of your symptoms, they can provide specific instructions on how long to wear the brace each day and whether it should be worn continuously or intermittently.
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