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At New Options Sports, the product lifetime is not just a number. It signifies the duration our products are expected to serve their purpose under regular use.
If you experience a failure in any of the above, simply send it in and we'll inspect it. If we agree with your common sense assessment, we'll send you a new one free of charge.
Our commitment to quality is unwavering, but there are certain situations that fall outside our guarantee. These include:
Please be informed that any product purchased from an authorized New Options Sports retailer is covered under this guarantee. However, every product will undergo a detailed evaluation by our Returns team to determine its eligibility.